Solutions

• Our Methodology
• Select Right Talent®
• Talent Management
  • Retention Through Engagement
  • Leadership
  • Motivation and Training
  • Coaching
  • Mentoring
  • Team Building
  • Evaluations
• Talent Engagement Training System
• Behavioral Profile

Retention Through Engagement

"Every retailer in America is facing critical problems in the areas of employee retention, development and motivation and Terri Kabachnick meets these issues head on, digs to their core and offers realistic ways of addressing them."
-Garrett Boone, Chairman - The Container Store

• Do you know if you have the right people in the right jobs?
• Who do you pay more attention to – your top performers or your poor performers?
• Do you know that disengagement cycles through 5 distinct phases?
• Are you aware of which phase each employee is in?
• Do you know the number of people who are actively disengaged?
• When was the last time you did an employee engagement survey?

If you don’t know the answers to the above questions chances are good that you have disengaged employees who are affecting your business in profound ways.

Some points to ponder:

Most disengaged workers were once engaged, caring employees, and are not necessarily poor performers. So you may ask – what happens?

Here are a few of the reasons:
 Mismatching people to positions
 Overworked and under appreciated
 Culture shock
 Politics and perceptions
 Unwanted promotions

And there are more.

Solutions:

Improving retention numbers is not the solution. Because retaining a disengaged employee is far worse than letting him go – regardless of how valuable he once was.

We begin by helping you identify person-to-position match ups, your high potential people, and then we review your talent management processes. We then enable you to determine the retention and engagement processes that are best for your organization and your culture. Some of these processes are implemented immediately so you can see results quickly – others may require a shift in management practices. You determine the pace at which you want to proceed.

Maybe this real-life example will provide the kick you need to understand how important retention through engagement is to the success of your business:

At a Mid-West company our research uncovered that disengagement was taking a toll on company-wide productivity, motivation, and customer service, even though the percentage of disengaged employees was fairly small. Two disengaged senior level managers were adversely affecting supervisors and associates, causing these workers to reduce customer service efforts. The result was an attitude of “why bother?” Over time, low customer service scores and falling sales figures caused a negative reaction within the entire region plummeting it from number one to number five.

Two disengaged managers had dramatically impacted hundreds of workers and caused a notable decline of an entire region.

• Contact Us Today Learn how The Kabachnick Group can help you retain employees through engagement by talking to one of our certified employee experts today.